Privacy policy
JM Rebar and Insulation ("JM", "we", "us") provides landscaping, rebar and insulation services in the Lower Mainland of British Columbia. This policy explains what personal information we collect through jmrebarandinsulation.com, why, and what choices you have. We handle personal information in line with British Columbia's Personal Information Protection Act (PIPA).
What we collect
- Information you send us. When you use the quote form, call or email us, we receive what you give us: typically your name, phone number, email, postal code and details about your project.
- Website usage data. We use Google Analytics to understand how people find and use the site: pages viewed, approximate location (city level), device and browser type, and how you arrived (for example from a Google search or ad). Google Analytics uses cookies to do this.
- Advertising data. If you reach the site from one of our Google ads, Google may record that visit and actions such as tapping our phone number or sending an enquiry, so we can tell whether our ads are working.
How we use it
- To reply to your enquiry, visit your site, prepare a quote and carry out the work.
- To keep records of jobs, quotes and invoices.
- To improve the website and measure our advertising.
We do not sell your personal information, and we do not use it for unrelated marketing without your consent.
Who we share it with
We use a small number of service providers to run the business and this website, and they process information on our behalf:
- Google (Analytics and Ads) for website statistics and ad measurement
- Cloudflare, which hosts and protects this website
- Our email provider, and the form-delivery service that passes quote requests from the website to our inbox
Some of these providers may store information outside Canada, including in the United States, where it may be subject to the laws of that country. We may also disclose information where required by law.
Cookies and your choices
You can block or delete cookies in your browser settings, and the site will still work. To opt out of Google Analytics on all websites, use Google's opt-out browser add-on. You can control ad personalisation at Google's ad settings.
How long we keep it
We keep enquiry and job information for as long as we need it to provide our services, and for as long as required for tax, warranty and legal purposes. Website analytics data is kept according to our Google Analytics retention settings.
Security
We take reasonable steps to protect personal information from loss, misuse and unauthorised access. No method of sending information over the internet is completely secure.
Your rights
You can ask to see the personal information we hold about you, ask us to correct it, or withdraw consent to how we use it (subject to legal or contractual limits). Contact us using the details below and we will respond within the time required by law.
Contact
JM Rebar and Insulation
Email: [email protected]
Phone: (778) 953-3443
Changes
We may update this policy from time to time. The date at the top shows when it was last changed.